Shipping Policy
Effective Date: 01-08-2025
Website: avanto.shop
At avanto.shop, we aim to deliver your order quickly, safely, and affordably. This Shipping Policy outlines our shipping practices and procedures.
1. Processing Time
- Orders are processed within 1-2 working days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Rates
- Shipping charges are calculated at checkout based on your location and order weight/size.
- We may offer free shipping on specific orders (if applicable).
3. Shipping Methods & Delivery Times
We partner with trusted carriers to ensure safe delivery. Estimated delivery times are:
- Domestic Shipping (within the Netherlands): 3-14 days
- International Shipping: 5 – 30 days (varies by destination)
Please note: delivery times are estimates and may vary due to customs delays, weather, or carrier issues.
4. Order Tracking
- Once your order ships, you will receive a confirmation email with tracking details.
- You can track your package through the carrier’s website using the provided tracking number.
5. Customs, Duties & Taxes (for International Orders)
- International shipments may be subject to customs fees, import duties, and taxes imposed by the destination country.
- These charges are the responsibility of the customer and are not included in the order total or shipping cost.
6. Shipping Restrictions
- We currently ship to EU, UK, US, Australia, New Zeeland, Switzerland and Canada..
- Certain items may not be available for international shipping due to restrictions.
7. Delays & Issues
- We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
- If your package is lost or damaged during shipping, please contact us immediately at avantoshop1@gmail.com so we can assist.
8. Contact Us
For questions about shipping, please contact us:
Email: avantoshop1@gmail.com